Shipping Policy

At Explore Trails Voyage, we are dedicated to ensuring your orders are shipped promptly and delivered safely. Please carefully review the following information regarding our shipping process.

Order Processing Time

• All orders are processed within 1-2 business days after confirmation.
• During peak seasons or promotional events, processing times may take longer.
• You will receive an email notification once your order has been shipped.
  

Payment Method at Shipping

• We only accept Cash on Delivery (COD) as the payment method at the time of shipping.
• No electronic payments (such as credit/debit cards, mobile wallets, or online banking) are accepted upon delivery.
  

Shipping Methods and Delivery Time

• We partner with reliable shipping carriers to deliver your order.
• Delivery times vary based on your location and product availability but typically range from 3 to 7 business days.
• Please note that delivery times are estimates and not guaranteed.
  

Shipping Charges

• Shipping fees, if applicable, will be clearly displayed during checkout.
• We may offer free shipping promotions depending on the order value or ongoing campaigns.
  

Order Tracking

• Once your order is shipped, we will send you an email containing your tracking number and carrier information to help you monitor your shipment’s progress.
  

Delivery Issues and Customer Responsibility

Explore Trails Voyage is not responsible for delays caused by external factors such as carrier issues, customs clearance, or incorrect shipping details provided by the customer.

Please ensure your shipping address is accurate and complete to avoid delays or failed deliveries.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].